Rates & Policies

Attention Customers, Effective as of February 1st 2017

Attention homeowners, it is your responsibility to notify the office when your tenants have moved out. All balances left by tenants, must be paid before the meter can be changed over. No debts can be removed as of February 1st 2017. 

We must have proof of ownership and easement signed by the property owner. A warranty deed or renters' agreement must be provided to the office. All paper work and payments MUST BE completed before the process can begin. 

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

General Metered Services
Applicable to all metered water services for which no special rates are available.

Monthly Service Charge
Listed below is a readiness-to-serve charge, which is applied to all General Metered Service accounts. It is based on meter size, and is added to the consumption charge.

  • Basic Tap Fee $2600.00 
  • Returned Check Fee $35
  • Connect Fee $50
  • Yearly Reserve Fee no reserve
  • Service trip Charge $200 (additional charge for after hours)
  • Customer Service Inspection Fee $120
  • Cut-off Valve Installation Fee $125.00
  • Administration Fee $150.00
  • Membership Deposit $100
  • Basic Short Side Meter Tap Fee- $2600.00 
  • Basic Long Side Meter Tap Fee-$2750.00
  • Line Extensions are quoted on a per application Basis and Road Bores (3.75 per ft)
  • Basic Road Bore- $600
  • One time fee for transfer of ownership - $250.00
  • METER TAMPERING FEE- $200.00 if meter is tampered with, unlocked, or damaged in anyway by someone other than authorized city personnel.
  • SERVICE CALL- $150.00 If DP WATER SUPPLY PERSONNEL comes out to check on a leak and the leak is on the customers side the customer will be charged a service charge of $150.00 and leak will not be fixed. Everything beyond the meter is the customer's responsibility. (additional fees for after hours)
  • Re-reading fee-$150.00 if DP water supply must go out and reread your meter besides the monthly reading brought in on meter sheet.

The membership is refundable when you no longer need service if there is not a bad debt left on the account.

-All customers are required to get a meter estimate (3-4 business days). Basic meter installations can take, 14-30 business days, certain whether conditions, major leaks, and or road bores/line extentions can extent the process. Must have address posted and flag up before estimate and meter will be installed.

 All meters 15 days or more past due incur additional charges and may result in disrupted service until the account balance is paid in full.

A Regulatory assessment is required on all retail and sewer sales effective September 1, 1991. The assessment is equal to one-half of one percent of the charge by water supply corporations (WSCs).

Standard Residential Service Rates

3/4" Meter Size Minimum Bill
Gallon Charge
$37.00 BASE CHARGE
Tier (gal.): $/1,000 gal.:
1,000 to 10,000 gal. $5.50 per 1,000 gal
10,000 to 30,000 gal. $ 5.75 per 1,000 gal
Above 30,000 gal. $12.00 per 1,000 gal

Standard Residential Service Rates

1" Meter Size Minimum Bill
Gallon Charge
$/1000gal
Usage (gal.): Bill Total:
0 gal. $92.50 (Minimum base)
1,000 to 10,000 gal. $ 5.50 per 1,000 gal.
10,000 to 30,000 gal $ 5.75 per 1,000 gal.
Above 30,000 gal. $12.00 per 1,000 gal.

Standard Residential Service Rates

1.5" Meter Size Minimum Bill
Gallon Charge
$/1000gal
Usage (gal) Bill Total
0 gal. $185.00 (Minimum base)
1,000 to 10,000 gal. $ 5.50 per 1,000 gal.
10,000 to 30,000 gal $ 5.75 per 1,000 gal.
Above 30,000 gal. $12.00 per 1,000 gal.

Standard Residential Service Rates

2" Meter Size Minimum Bill
Gallon Charge
$/1000 gal
Usage (gal) Bill Total
0 gal. $296.00 (Minimum base)
1,000 to 10,000 gal. $ 5.50 per 1,000 gal
10,000 to 30,000 gal. $ 5.75 per 1,000 gal
above 30,000 gal. $12.00 per 1,000 gal
  • Bills are issued on or about the 28th of each month and due before the 15th of the following month to avoid a $5.00 late charge.
  • If you need to START or STOP service, please DO NOT email your request. You must contact us directly.
  • We now accept Visa and MasterCard.

Standard Residential Service Rates

3" Meter size Minimum Bill
Gallon Charge
$/1,000 gal
Usage (gal) Bill Total
0 gal. $629.00 (Minimum base)
1,000 to 10,000 gal. $5.50 per 1,000 gal
10,000 to 30,000 gal. $5.75 per 1,000 gal.
Above 30,000 gal. $12.00 per 1,000 gal.
Effective as of February 1st 2017